Returns Policy

We guarantee 100% satisfaction. However, if you are unsatisfied with an item that you have purchased, you may return the item for an exchange or refund within 30 days.  Items must be in new, re-sellable condition.

 

Instructions for returning items are included with our packing slips in every shipment. Please complete the entire form on the reverse side of the packing slip, and ship your returned merchandise back to the address provided on the packing slip.

If you do not have this packing slip, please call customer service at 888-767-9080.

Please reference your order number and include your request for return or exchange in the return shipment.

 

*PLEASE BE ADVISED THAT CERTAIN ITEMS ARE NON-RETURNABLE. This includes any personalized items.  If you have any questions about whether or not a particular item can be returned, please contact customer service prior to placing your order.

 

For a refund of the purchase price, items must be returned within 30 days from the date of shipment. Item(s) must be returned in new condition, in original boxes, and with all paperwork, parts, and accessories to ensure full credit. Please note that shipping charges will not be refunded for returned merchandise.

 

Notwithstanding, all returns to Tankfarm Clothing for a merchandise refund will be at the sole discretion of Tankfarm Clothing upon inspection.  Evidence of wear, markings, and unsanitary appearance will disqualify a refund.  If we deem the product un-sellable we will contact you with an option to have the item shipped back to you free of charge.

 

PLEASE NOTE: Personalized items (including customized iPods and personalized headphones) are not returnable.  Software, and Electronic Media Products (CD's, DVD's, CD/DVD-ROMs, Computer Games, Software, and VHS Tapes) cannot be returned after they have been opened.

 

We ask that you do not return merchandise, which is damaged, defective, or different than what you ordered. If you received the wrong item, or if the item you received is damaged or defective please call customer service at 888-767-9080.

 

If you are returning an item for a refund, please be aware that you will be refunded for the price of the item only. Original shipping charges and return shipping charges will not be refunded. If you are returning an item for an exchange, you will not be billed additional shipping charges for the shipment of the exchange item.

 

If your shipment is deemed undeliverable for any reason, it may be returned to our warehouse. You will be automatically refunded for the price of the merchandise as soon as your order is scanned back into inventory.  Shipping charges will not be refunded.